UPS tracking solutions show the progress of your shipment every step of the way, across town or around the world.
Though shipping to Puerto Rico has resumed, service guarantees are suspended.
View Our Terms and Conditions
Read FAQs and search by topic to help manage your holiday shipping and deliveries.
Get Answers at the UPS Help Center
To upload claims documentation, enter the UPS Claim Number and Shipper UPS Account Number. Required fields are indicated with.
Need to file a claim? UPS.com Claims lets you report a package problem, request an investigation, and obtain up-to-date status reports and e-mails throughout the investigation process.